If you live in the United States, we offer a toll-free customer service phone number. If you want to place an order directly with us, you can contact us at 877.414.FACE (3223). We are happy to handle all the details of your Eminence order over the phone. We are available Monday - Friday to take your order over the phone from 8:00 am to 6:00 pm PST, Saturday 9am - 5pm PST.